Quick tip: As a result of the Start menu being broken, you can open the Settings app using the Windows key I keyboard shortcut. To uninstall Windows 10 update KB4517389 and resolve related problems with the Start menu, use these steps: KB4517389, If yes you need to uninstall it. I think some windows update does it, you have wsus server, or clients getting updates from microsoft servers directly? I'm still Googling but I'm running out of things to try and I don't know what else to look at. Source: AppModel-State, ID: 21, "Repair for operation LocalSettings against packageĬw5n1h2txyewy with error -2147024891 returned Error Code:0Īlso error about "Faulting application" ShellExperienceHost.exe: Source: Application Error, ID: 1000, Faulting module name: Windows.UI.Xaml.dll Source: AppModel-State, ID: 20, "Triggered repair because operation LocalSettings against package _ There are a lot of events in the application log: No other users have this problem, but I don't see how she is different from anyone else. She doesn't have anything special that other computers here don't have that I can find, and is NOT a local administrator so she can't do much on her own. These are domain-joined computers with Windows 10 Pro, and the problem user is a domain account. This stopped the high CPU usage and the folder creating/deletion, but the Start Menu still doesn't work.Īlso, if I try to add her work Microsoft account in Settings the window flashes up for a split-second and disappears after clicking on the Connect button. I tried disabling Cortana by renaming the "C:\Windows\SystemApps\_cw5n1h2txyewy" folder. In her AppData\Loca\Packages the "_cw5n1h2txyewy" folder is being created and then removed about every second. Tinkering with the old computer I found that the "wsappx" process is pegging the CPU only when logged in as her. It's only her login on either of those machines. Now, another week later, it started again. I did a system restore to get her working again. She was fine for a week and then the new computer started doing the same thing. OK, she had an older computer so I set up a new one with a fresh Windows 10 install and transferred her files. Trying to use a URL shortcut with Edge as the default results in the error "File system error (-2147219196)". Right-clicking on anything pinned to the taskbar does nothing, but left-clicking does work. Clicking on the Start Menu or the notifications icon does nothing. When starting Edge, the window comes up for a split second then disappears. It started a couple weeks ago when one user started having "Outlook issues", but it was much more than that. I have been fighting with it for a couple days and I haven't gotten very far. This has happened to the same user on two different machines, one with fresh Windows install.
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